Compliance Operations
Build audit-ready systems that protect your brand, your patients, and your bottom line — with compliance embedded into every workflow.
Overview
Compliance isn’t just about checking boxes — it’s about safeguarding trust.
Our Compliance Operations service helps addiction and mental health treatment providers create, manage, and maintain systems that meet every regulatory requirement without slowing down operations.
From intake scripts to data retention policies, we make sure your marketing, admissions, and outreach processes are aligned with HIPAA, 42 CFR Part 2, TCPA, and state-level behavioral health laws.
We don’t just help you pass audits — we help you prevent them.
How it works
How Our Process Works
Our process combines policy expertise, workflow design, and real-world admissions experience to keep you compliant, documented, and confident.
1
Compliance Audit & Gap Analysis
We review your existing intake, marketing, and communications processes to identify potential risks and compliance gaps.
2
Policy Development & Documentation
We draft and implement clear, customized policies for consent, data handling, scripts, and disclosures.
3
Staff Training & Implementation
Your team receives hands-on training to ensure every interaction meets compliance standards.
4
Continuous Monitoring & Reporting
We perform periodic reviews, spot audits, and provide ongoing recommendations to ensure continuous adherence and improvement.
Manage
What We Manage
We build the foundation for ethical, compliant growth — combining legal alignment with operational simplicity.
- Full compliance audits and documentation templates
- HIPAA and 42 CFR Part 2 policy development
- TCPA and CTIA messaging protocols
- Approved call scripts and consent disclosures
- Secure data handling and retention frameworks
- Quarterly compliance review reports
- On-demand support for audit or inspection prep
You focus on admissions — we’ll make sure your processes are airtight.
Compliance
Compliance You Can Trust
MIMC’s Compliance Operations service is built by specialists who live and breathe behavioral health regulations.
- HIPAA Alignment: Secure data storage, encryption, and access controls.
- 42 CFR Part 2 Compliance: Substance use disorder confidentiality protocols.
- TCPA / CTIA Safety: Consent-based communication and frequency caps.
- State-Level Behavioral Health Law Awareness: Customized workflows per jurisdiction.
- Audit-Ready Documentation: Logs, policies, and consent records available anytime.
Compliance is more than protection — it’s a promise to your patients and your partners.
Ready to Grow Your Admissions Ethically?
Let’s talk about how MIMC can extend your admissions team and drive compliant census growth.
No commitments. Just an honest conversation about your goals and compliance needs.
Outcomes
Outcomes You Can Measure
When your systems are compliant, your operations run smoother, your team feels safer, and your partners trust you more. MIMC’s compliance infrastructure reduces risk and gives leadership full visibility into every policy and process.
- Reduced legal and regulatory risk: Identify and fix issues before they escalate.
- Operational clarity: Everyone on your team knows the rules and follows them.
- Audit-readiness: Instant access to required records and logs.
- Increased partner confidence: Facilities, insurers, and patients trust your standards.
- Peace of mind: Compliance becomes a built-in advantage, not a burden.
Ethical compliance protects your license — and your legacy.
Connections
Integrations & Handoffs
Our compliance systems integrate directly into your existing tools — CRM, call platforms, scheduling systems, or cloud drives — so you stay compliant without changing how you work.
All data is encrypted and access-controlled, with role-based permissions to maintain least-privilege standards.
Compliance built into your everyday tools, not bolted on after the fact.
Use Cases
Every behavioral-health organization faces unique compliance challenges. Our approach scales to fit your size, your structure, and your risk profile.
- Detox & Residential Facilities: HIPAA and consent documentation review.
- PHP / IOP Programs: Marketing and disclosure compliance for outpatient leads.
- MAT Clinics: Secure scheduling, prescription, and messaging safeguards.
- Multi-Facility Networks: Standardized policies across locations and departments.
We make compliance manageable — one process, one policy at a time.
FAQs
Frequently Asked Questions
Yes. We conduct full compliance audits and provide gap analysis reports with actionable recommendations.
Absolutely. We provide custom training sessions on HIPAA, TCPA, and 42 CFR Part 2 standards tailored to admissions and marketing teams.
Yes. All clients receive pre-approved templates for disclosures, consent forms, and scripts.
At least quarterly. We offer ongoing monitoring to keep you aligned with regulation updates.
Yes. Our team can provide audit prep, document compilation, and on-site or remote compliance support.
Getting Started
What We Need From You
To start optimizing your compliance systems, we’ll need:
Your existing compliance policies and procedures (if available)
Access to your CRM or communication platforms (for review only)
Points of contact for admissions, marketing, and compliance staff
Signed Service Agreement and Business Associate Agreement (BAA)
Setup typically takes 1–2 weeks depending on scope.
Ready to make compliance your competitive edge?
Let’s build a compliance infrastructure that protects your business and empowers your team.
No commitments. Just an honest conversation about your goals and compliance needs.